Challenge

More than 1,000 stores and over 50 circular versions made promotion planning complex. Weak handoffs among marketing, supply chain, pricing, space management, and merchandising drove rework, substitutions, and stockouts.

Response

PMO Partners combined Six Sigma and project-management methods with impartial facilitation. The team mapped the current process, clarified dependencies, and defined measures for timing, errors, rework, sales, and profitability. Trust-building enabled functions to examine problems together.

Outcome

Within six weeks, the team produced an implementation plan. Management chose to introduce priority recommendations within 60 days. The company subsequently adopted similar cross-functional teams and tools for other issues. The source reports the plan and organizational changes without providing a quantified realized sales increase.

An edited client story. Outcomes and figures describe the reported engagement, rather than a promise of results for another organization.

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